Q) What the size of the TENGA product box?
A) Some TENGA products come with box but some are not
Q) Is my order come with extra box to protect it?
A) No. Because some TENGA products already came with the box. But for some others we will use bubble wrap to protect it.
Q) Why there are some dirts inside the Tenga products?
A) We believe the TENGA is packed by human.
Q) There are some minor defect with the TENGA?
A) No one can’t guarantee the perfection of manufacture
Q) I received the product with the dirty black mark, is it used item?
A) No, it’s dirt or black mark of barcode from inventory and mostly happened to white packaging TENGA, just use some lighter fluid to clean it will do.
Q) Why the products is sticky?
A) It is very normal that your products is sticky and most of the sex toys in the world come with sticky, but once the products added up with lotion, it will be very smooth for insertion. You will know what I mean, hehe.
