Q) Why my order still “On Hold’ although the payment successfully made?
A) Once the payment is verified, only we will change the order status to from “Pending Payment / On Hold” to “Processing” and we will process your order accordingly.
Q) How to check and edit my account information?
A: You can view your orders statuses, invoice, history and manage all your account information by clicking “My Account” on our website.
Q) How to track my shipment?
A) To track your shipment, please follow steps as below:
1) My Account/ Log In
2) Order/ View
3) Tracking Number (Click)
Step 01
Step 02
Step 03
Step 04
