Q) Is the TENGASTOREMALAYSIA is Shop & Laz official store?
A) they are not OS & they no mention they are OS also, but they made their shop like OS using TENGAMALAYSIA name to misconfuse customers & TENGA trademark everywhere
Q) What is the point buying from you if I can find a cheaper alternative?
A) Thanks for your support & I love you.
Q) Buy from your website got discount or promo code?
A) Yes, please contact us if you refer from other websites.
Q) Seem like order from marketplaces are much cheaper than your website?
A) Not really, it is depend on what products, much appreciate if you could order from our website as nowadays marketplaces commission charged us very high.
Q) I quite mad about the Tenga product price I bought different after few days or weeks.
A) The Iphone you bought price dropped after new series launching, why you no mad ?
Q) I found the product is defected after used, and I know I can’t request for refund but I am not happy with it and I will report this to relevant government authorities.
A) This is not related to any government authorities and you should report this direct to Tenga Japan if we can’t compensate any refund to you according to our Terms And Conditions. As the products is origin from them not from us or any government authorities


